Shipping Overview
At our online store, we take pride in delivering your carefully selected fashion essentials with efficiency and care. Whether you're updating your wardrobe with casual staples, formal attire, or seasonal must-haves, our team ensures swift order processing within 1-2 business days. All items are meticulously inspected, securely packaged, and dispatched from our fulfillment centers to guarantee they arrive in pristine condition.
Shipping Timeframe
Processing times may vary slightly depending on product availability and order volume. Most orders are prepared for shipment within 48 hours of purchase, excluding weekends and holidays. Once dispatched, delivery timelines depend on your location and selected shipping method. While we strive for prompt delivery, occasional carrier delays during peak seasons or unforeseen circumstances may extend transit times.
Shipping Costs
We offer transparent shipping options tailored to your needs: Standard Shipping (10-15 Business Days): $0-$60 for orders below the threshold, and Free Shipping (10-15 Business Days) for orders totaling $60-$9999. These rates apply to most destinations within our service network, with expedited options available at checkout for urgent deliveries.
Shipping Regions
Currently, we ship to over 50 countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with customs restrictions may not be serviceable. During checkout, our system will automatically verify your address eligibility. For specific inquiries about your region, please contact our support team prior to ordering.
Order Tracking
Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor progress. Our partnered carriers provide real-time updates from dispatch to delivery. If you haven't received tracking information within 3 business days, check your spam folder or contact us at
[email protected] for assistance.
Delayed or Lost Shipments
While rare, delays can occur due to weather events, customs inspections, or logistical challenges. If your package exceeds the estimated delivery window by more than 5 business days, please reach out to our customer service team with your order details. For lost shipments confirmed by the carrier, we'll promptly initiate a replacement or refund process to resolve your concern.
Customs & Import Duties
International orders may be subject to customs fees, import taxes, or brokerage charges determined by your local authorities. These additional costs are the responsibility of the recipient and are not included in our pricing. We recommend checking with your country's customs office to estimate potential charges before placing your order, as these fees can vary significantly by region and product category.